Terms & Conditions


These Terms and Conditions of Website Use, our Cellper®Elite Terms and Conditions of Sale and our Privacy and Cookies Policy (together known as the Terms and Conditions), govern your use of CellsUnited websites (www.cellsunited.com and www.cellperelite.com) and your relationship with CellsUnited (CellsUnited, seller, we or us).

Please read these carefully as they affect your rights and liabilities under the law. If you do not agree with any of these Terms and Conditions, please do not use our websites and the online shop or attempt to purchase products from us by any means.

These Terms and Conditions do not affect your statutory rights.



CellsUnited Ltd endeavours to ensure that the information contained on this website is true and accurate at all times but we cannot give any warranty to that effect. We cannot be responsible for the consequences of reliance on that information. However, this disclaimer is not intended to affect your statutory rights.

In particular, please note that we cannot accept any responsibility for the contents of materials viewable from this site which are not provided or maintained by us. These materials may be provided by (but are not limited to) links, frames and portals.


Terms and Conditions of Website Use

Access to and use of CellsUnited Ltd websites (hereafter known as ‘the websites’) is provided by CellsUnited Ltd subject to the following terms:

By using the websites you agree to be legally bound by these terms, which shall take effect immediately on your first use. If you do not agree to be legally bound by all the following terms, please do not access and/or use the websites.

CellsUnited may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes. Your continued use of the website after changes are posted means you agree to be legally bound by these terms as updated and/or amended. If you do not accept new Terms and Conditions you should not continue to use our websites or online shop.

The services provided by the websites do not include the provision of computer or other necessary equipment to access the website.   You will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

All material on the websites is copyright CellsUnited Ltd unless otherwise stated. You are permitted to view the contents of the websites on screen. You are also permitted to make copies of reasonable extracts from the websites for your personal use or private study and to save reasonable extracts to your local hard disk for your personal use or private study. It is strictly forbidden to copy any material from the websites for commercial use (other than as necessary for the purpose of viewing the site in the course of business). You also agree not to adapt, alter or create a derivative work from any CellsUnited Ltd content except for your own personal, non-commercial use. Any other use of our content requires the prior permission of CellsUnited Ltd. If you have any queries regarding use of material on our website, please contact us at info@cellsunited.com.

The CellsUnited logo and all other logos owned by CellsUnited Ltd must not be used to link to our site or in other ways represent us on other websites without explicit permission from CellsUnited Ltd.

You are welcome to link to material on CellsUnited websites so long as the link is relevant and appropriate and an appropriate credit is given in the link title. You may not link to images or other downloadable resources unless explicit permission from us has been sought, or it falls under the general copyright statement above. We link to other sites as and when we feel it adds value to the content on our site. The decision to link is an editorial one. We do not generally link to commercial enterprises of any nature except those that we have an affinity partnership with.

Content on the CellsUnited websites, including the information, names, images, pictures, logos and icons regarding or relating to CellsUnited, its products and services (or to third party products and services), is provided without any representations or any kind of warranty made (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

CellsUnited will not be liable for any damages, including indirect or consequential damages, or any damages arising from use or loss of use, data or profits, arising from or in connection with the use of the websites. Although we will do our best to provide constant, uninterrupted access to the websites, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.

CellsUnited does not warrant that functions contained in the website’s content will be uninterrupted or error free, that defects will be corrected, or that the websites or the server that makes them available are free of viruses or bugs. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties.

You may not use any CellsUnited website for any of the following purposes:

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
  • gaining unauthorised access to other computer systems
  • interfering with any other person’s use or enjoyment of the websites
  • breaching any laws concerning the use of public telecommunications networks
  • interfering or disrupting networks or web sites connected to the websites
  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.


We reserve the right to refuse to post material on our websites or to remove material already posted on a CellsUnited website.
You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:


  • any claim by any third party that the use of a CellsUnited website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • any claim by any third party that the use of a CellsUnited website by you infringes that third party’s copyright or other intellectual property rights of whatever nature; and
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of a CellsUnited website by you.


To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to our websites.


The presentation of material on this website and the geographical designations employed do not imply the expression of any opinion whatsoever on the part of CellsUnited concerning the legal status of any country, territory or area, or concerning the delimitation of its frontiers or boundaries. These terms shall be governed by and interpreted in accordance with the laws of England.


CellsUnited makes no promise that materials on our websites are appropriate or available for use in locations outside the United Kingdom, and accessing our sites from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so at your own initiative and are fully responsible for compliance with all local laws and regulations.
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected if the contract is capable of continuing in existence without the invalid, illegal or unenforceable term(s). This contract shall be governed by and interpreted in accordance with English law.


Cellper®Elite Terms and Conditions of Sale

To register as a buyer of Cellper®Elite you must be over eighteen years of age and hold a current bank account. By agreeing to order products on this site the buyer agrees to buy at the price and in the way described on the site. The seller’s acceptance of the order is conditional on receipt of payment, the ability of the seller to provide the product or service and there being no error or innocent misrepresentation by either party.

If the item you have ordered is out of stock we will let you know as soon as possible by email or phone and give you the option to cancel.

If for any reason the product/service cannot be provided within 30 days any payment will be fully refunded. All refunds are given at the discretion of the company management.

The buyer accepts responsibility for judging the suitability of the product for the buyer’s intended purpose.

The products, any advice, and the presentation of the products have been prepared in accordance with English Law, but the seller does not claim that they necessarily accord with the laws of other countries.

To the extent permitted by law the seller excludes any warranties in relation to the product, specifically to efficacy or taste. However the buyer’s statutory rights are not affected.

The buyer acknowledges that the seller may retain and use the buyer’s details provided with this order. The seller confirms that it will not pass these details to other parties without the buyer’s consent, except to the extent required to perform this contract. See also our Privacy Policy.

Our products are supplied bottled, labelled, with a tamper-evident strip and in a card outer. The products should be kept cool and used only as directed. If, on initial opening, you can see any of the tamper-evident strips are damaged or broken, you must reseal the box and inform us immediately of the nature and extent of the damage and within 24 hours. We cannot take responsibility for any evidence of tampering after you have opened, removed and handled the product.

Orders for home delivery are despatched by mail or courier. The packaging is designed and tested to ensure that the goods are delivered in good condition. Full details of delivery arrangements are shown elsewhere on this website and may change from time-to-time. We have made every effort in the design of product and packaging to make it deliverable through a standard letterbox, as defined by The Royal Mail. If your letterbox is smaller than standard, please ensure that there will be someone to receive the parcel at the delivery address. We cannot guarantee the condition of your purchase if we are unable to deliver the product. We will always request that a parcel is ‘left safe’ if there is nobody in to sign for the goods. However, this cannot be guaranteed and is at the discretion of the driver whether he/she feels it is safe to do so. If you are not at home it may not be possible to leave it, or to attempt delivery until the next working day.  If you have particular delivery instructions or would not like you order to be left without a signature, please advise at the time of ordering. It is also possible to send goods to a neighbour. Please note it is not possible to give multiple alternatives for the delivery address.

We cannot accept responsibility for addresses provided incorrectly or without a full postcode.

Any sale or service is subject to English law and the sole jurisdiction of the English courts.

All time-sensitive promotions posted on our websites are according to GMT timing only.

A promotional code is redeemed by entering the code as required in the online purchase process.


Your use of a promotional code indicates your agreement to be bound by the promotional code Terms and Conditions.


Promotional codes cannot be used in conjunction with each other or any other offer/discount listed on a CellsUnited website.
All promotion codes are limited to one per customer unless otherwise stated. Any further terms and conditions specified must be observed in full and we reserve the right to withdraw or cancel a promotional code for any reason at any time.


Additional charges such as delivery or postage & packing are not discounted unless specified in writing.


Whilst every effort will be made to meet customer demands, cancellations or variations may be necessary as a result of an Act of God, war, strike, lockout, labour dispute, fire, flood, drought, severe weather or other causes beyond the control of CellsUnited Ltd, its subsidiaries and suppliers.


Privacy Policy and Cookies


CellsUnited has created this privacy policy to demonstrate our commitment to the privacy of the users of our websites. Please read the following to learn more about our privacy policy and how we treat personally identifiable information collected from our visitors and users.

This privacy policy covers our treatment of personally identifiable information collected by us through websites owned and operated by CellsUnited Ltd. This privacy policy does not apply to the practices of companies that we do not own or control, or of persons that we do not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which our websites link.

You can visit all our websites without revealing any personal information. However, we will need certain personal information if you wish to purchase products from our online shop. Where required, this information may include your personal contact information and/or your company contact information. We will use this information to reply to your enquiries, to provide you with requested products and services and to contact you regarding new products and services. By accessing the services of CellsUnited and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Most websites use cookies to improve your browsing experience. Cookies are small amounts of information in the form of text files sent by our website (or the website of a company we have a relationship with) to your computer, mobile phone or other device when you visit our website. They allow us to do various things, including tailor the content you see, and ensure the security of your Internet Banking experience.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from our system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We automatically receive and record non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. We may use this information to customise the advertising and content you see and to fulfill your requests for certain products and services. However, we do not connect this non-personal data to any personal information collected from you.

CellsUnited Ltd may disclose some of your personal information to third parties who work with us to provide delivery and related services requested by you. We will share personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information. We may otherwise disclose your personal information when: we have your express consent to share the information for a specified purpose; we need to respond to subpoenas, court orders or such other legal process; we need to protect the personal safety of the users of our websites or defend the rights or property of CellsUnited Ltd; we find that your actions on our websites violate our Terms and Conditions or any of our usage guidelines for specific products or services.

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to us. If you have provided personal information to CellsUnited and no longer consent to its use or disclosure as outlined herein, please notify us at info@cellsunited.com.

Unfortunately, no data transmission over the Internet can be considered 100% secure. However, your information is protected for your privacy and security in certain areas of our websites, as identified on the site. We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures.

We may at any time, without notice to you and at our sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of our websites after any such amendments signifies your acceptance thereof.

If you have any questions or suggestions about this privacy policy, or your own personal information, please e-mail us at info@cellsunited.com.


In Conclusion

You may not assign, sub-licence or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach any of these Terms and Conditions and CellsUnited ignores this, we will still be entitled to use our rights and remedies at a later date or in any other situation in which you breach our Terms and Conditions.
We will not be responsible for any breach of these Terms and Conditions caused by circumstances beyond our control and any person not party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exist or are available apart from that Act.
The CellsUnited websites are owned and operated by CellsUnited Limited in England, with company number 07913295 and registered office at 38 Hampton Road, Twickenham, TW2 5QB.

If you have any queries please contact Customer Services at support@cellsunited.com